Helpful answers to frequently asked questions
We understand the challenges of finding a psychotherapist. We’ve gathered answers to commonly asked questions. If you don’t find the information you’re looking for, please contact us and we’ll respond to you by email within a day.
We have kept a market standard cancellation policy. Please provide 48 hours notice for any cancellation or rescheduling requests. Late cancellations carry a charge equal to the cost of your booked session.
We understand you are ready to be seen when you first reach out. We work hard to ensure session availability each week for new clients and existing clients. There are sessions available throughout the week, evenings and weekends. Visit our booking calendar to view therapists availability.
Not necessarily. You can skip the consult and book your first session. Consultations are a great option for clients who have specific questions or wish to simply speak with us to feel more confident about taking the next step. The decision to start therapy can feel difficult. We’re always here to connect with you and happy to answer any questions you have. Feel free to send us a message or give us a call. We’re ready to chat whenever you are.
Appointments can be made on our online booking tool. You can manage your appointments, view appointment history and access invoices. Our online booking tool will send you appointment reminders and other helpful information. Sign up or sign in to your account to get started with appointments. Our platform is super simple, and mobile friendly. You can manage all your appointments and bookings right from your phone.
Psychotherapy is a regulated and structured form of therapy that leverages the client-therapist relationship to provide mental health treatment. Registered Psychotherapists (RPs) assist individuals, couples, and families in transforming thoughts, emotions, behaviours, and social interactions. People often turn to psychotherapy when their thoughts, emotions, moods, or behaviours negatively impact their daily life, relationships, or overall enjoyment of life.
Once you’ve booked your first appointment, you’ll be sent an assessment and consent form. By completing this form ahead of time, you can get started with treatment right from your first session. You’ll receive appointment reminders and the details of your appointment. If you booked an online therapy appointment, you’ll receive a link to your session that you can attend conveniently on your computer, tablet or smartphone.
Session fees vary depending on the type of service booked. Our psychotherapy fees are from: $180 for individual therapy, $220 for couples therapy, and $270 for family therapy. Fees may vary depending on the therapist you work with. Most extended healthcare benefits with major insurance providers like Canada Life, Manulife, Sun Life, Green Shield and others cover psychotherapy services. Check with your insurance provider to see if you’re covered.
We have two convenient clinic locations to choose from, in Vaughan and King City. Whether you’re drawn to the easy highway access of our Vaughan office or the quietness of King City, pick whichever is closer to you, or whichever feels right. Both offer the same quality, customized care.
Vaughan Clinic
3905 Major MacKenzie Dr W #111
Vaughan, ON, L4H 4J9
Get Directions
We are conveniently located at Weston Road and Major MacKenzie Drive in the Vaughan, Woodbridge area. Close to Highway 400, our practice is easy to access with lots of free parking. You can enter the parking lot on Jutland St. or choose to park on the street. The clinic boasts a “chill vibe” – just what you need to step away from all the noise of your life and to gain objectivity with your Purposeful Change psychotherapist.
King City Clinic
12958 Keele St
King City, ON, L7B 1H8
Get Directions
We are conveniently located at the southwest corner of Keele Street and King Road, just two doors down from The Roost Café and a short walk from the King City GO Station. Set in the small-town charm of King City, our clinic offers a quiet, welcoming space away from the busyness of city life. Free street parking is available along Keele Street. Please use the south side entrance, the first door on the left, to reach our office.
Understanding psychotherapy insurance coverage with Canada Life Most extended health care benefit plans with Canada [...]