Purposeful Change
Book Now
Purposeful Change
Book Now

FAQs

Helpful answers to frequently asked questions

We understand the challenges of finding a psychotherapist. We’ve gathered answers to commonly asked questions. If you don’t find the information you’re looking for, please contact us and we’ll respond to you by email within a day.

What is psychotherapy?

Psychotherapy is a regulated type of therapy that uses the relationship between the client and the therapist as a means to treat and improve mental health. Registered Psychotherapists (RPs) can work with individuals, couples, and families to bring about change in thinking, feeling, behaviour, and social functioning. People usually seek psychotherapy services when they have thoughts, feelings, moods or behaviours that are adversely affecting their day-to-day lives, relationships, or ability to enjoy life.

How do I book an appointment?

Appointments can be made on our online booking tool. You can manage your appointments, view appointment history and access invoices. Our online booking tool will send you appointment reminders and other helpful information. Sign up or sign in to your account to get started with appointments.

What happens after I book my first appointment?

Once you’ve booked your first appointment, you’ll be sent a triage and consent form. By completing this form ahead of time, you can get started with treatment right from your first session. You’ll receive appointment reminders and a link to your video appointment that you can attend conveniently on a computer or smartphone.

How much does it cost?

Session fees vary depending on the type of service booked. Most extended healthcare benefits with major insurance providers like Canada Life, Manulife, Sun Life, Green Shield and others cover psychotherapy services. Check with your insurance provider to see if you’re covered.

  • Understanding psychotherapy insurance coverage with Canada Life Most extended health care benefit plans [...]

    Read More
Go to Top