Empathy is the ability to emotionally resonate with another person’s experience by sensing, imagining, or feeling what they may be feeling.

Empathy relies on emotional resonance, the capacity to emotionally tune into another person’s internal experience. This is often what allows people to feel close, bonded, and understood.

In relationships, empathy often involves stepping into someone else’s emotional shoes to better understand their pain, perspective, or experience.

Empathy is the experience of saying: “I can feel what this is like for you.”

How empathy is helpful

Empathy helps us:

  • Relate to others
  • Feel emotionally connected
  • Care about the impact of our actions
  • Forgive, repair, and soften toward one another

Empathy is a powerful human capacity, some of the time.

What empathy is not

Empathy is not:

  • Agreement
  • Approval
  • Fixing
  • Losing yourself in someone else’s emotions

The limits of empathy

Empathy depends on being able to emotionally feel someone else’s experience. But this isn’t always possible, or healthy.

Empathy can become draining or frustrating when:

  • You can’t relate to or agree with the other person’s experience
  • The emotional intensity is overwhelming
  • You are exposed to constant emotional distress (as in caregiving or helping roles)
  • You don’t have your own needs met in the relationship

In these cases, empathy can lead to emotional exhaustion, overwhelm, or resentment.

Some people may even identify as “empaths,” feeling emotions so intensely that it becomes hard to stay regulated or separate their own experience from others’. Healthy empathy requires boundaries.

Sukaina Nathoo, Clinical Director & Registered Psychotherapist
Sukaina Nathoo, Clinical Director & Registered Psychotherapist

Sukaina Nathoo

Registered Psychotherapist

Sukaina Nathoo

Registered Psychotherapist

Sukaina Nathoo is a registered psychotherapist in Ontario, Canada with over 20 years of experience in the field of mental health.

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